Privacy Policy

1. Information We Collect

• Account data: Name, email address, and billing information (processed by Paddle — we never store payment details directly).
• Service data: URLs and endpoints you monitor, server responses, alert configurations, and incident history.
• Usage data: Log data, IP addresses, browser type, and pages visited, used to improve the service.
• Waitlist data: Email addresses submitted before launch.

2. How We Use Your Information

• To provide, maintain, and improve Uptimly's services.
• To process payments and prevent fraud (via Paddle).
• To send alerts, transactional emails, and product updates (via Resend).
• To notify waitlist subscribers when we launch.

3. Cookies and Analytics

We use cookies for session management and may use privacy-first analytics tools to understand usage patterns. No personally identifiable information is shared with analytics providers.

4. Data Sharing

We do not sell your personal data. We share data only with trusted third-party providers strictly necessary to operate the service, including Paddle (payments) and Resend (email delivery).

5. Data Security

We apply industry-standard security practices to protect your data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, correct, or delete your personal data at any time. For users in the EU/EEA, this includes rights under GDPR. Submit requests to [email protected] — we will respond within 30 days.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove your data within 30 days, except where retention is required by law.

8. Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via email or in-app notice.